How to sync LogTen Mobile

To sync your LogTen Mobile data on your iPhone or iPod Touch with your data on your Mac in LogTen Pro you generally just need to select the Sync tab in LogTen mobile and tap the “Sync Now” button.

If you are experiencing any trouble, please try the the following steps:

• Make sure your Mac and iPhone are on the same local network
• Disconnect your iPhone from the Mac, syncing is over WiFi and some users have reported trouble when the device is connected to iTunes
• Quit LogTen Pro, and LogTen Mobile
• Open LogTen Pro, then launch LogTen Mobile on your device
• In LogTen Pro choose “Preferences” from the LogTen Pro menu and try setting it to sync only 20 flights
• Select the Sync tab and select your logbook from the list
• Tap the Sync Now button

Syncing should complete within a matter of seconds, if it goes longer then 3 or 4 minutes it’s almost certainly not going to complete. If this occurs go into the Security pane of System Preferences and click the “Firewall” tab and ensure that it is set to “Allow all incoming connections”. Second, if you’re trying to sync on a hotel or airport wireless network it’s possible they are blocking the ports that LogTen needs to sync. If this is the case, you can create a private network between your Mac and iPhone and see if this resolves the issue. To do this choose “Create Network” from the Airport menu on your Mac, then connect your iPhone to this network and try the sync again.

If you continue to have any difficulty send us an emai to support at coradine dot com and we’ll be happy to assist you right away!