How to Sync the iPhone App

LogTenPro 3.0.x iPhone (newest release)

1. Make sure that both iPhone and Mac are connected to the same wireless network (see note about wireless networks below).
2. Open LogTenPro on both iPhone and Mac.
3. In the “Flights” tab on the Mac, select the name of your iPhone under “Devices”.

4. Click “Pair”, and type in the 4 number code that appears on your phone (this will only happen once).

5. Click “Sync Now”.

LogTen Mobile 2.4.x

To sync your LogTen Mobile data on your iPhone or iPod Touch with your data on your Mac in LogTen Pro you generally just need to select the Sync tab in LogTen Mobile and tap the “Sync Now” button.

If you are experiencing any trouble, please try the the following steps:

1. Make sure your Mac and iPhone are on the same local network (see note about wireless networks below).
2. If your phone is connected using USB cable, disconnect your iPhone from the Mac. Syncing is over WiFi and some users have reported trouble when the device is connected to iTunes.
3. Quit LogTen Pro, and LogTen Mobile. If you are using iOS 4, make sure the app is fully quit and not in background state.
4. Open LogTen Pro on the Mac making sure to have the Flights tab open. Then launch LogTen Mobile on your device.
5. On your iPhone, select the Sync tab and select your active logbook from the list. This filename should end in a .logten. If the iPhone can’t find your file, you may need to set it using the “Settings” button in the upper left corner of the Sync screen.
6. Tap the “Sync Now” button.

General Tips for all iPhone Applications

Syncing should complete within a matter of seconds, if it goes longer then 3 or 4 minutes it’s almost certainly not going to complete. (NOTE: If you have a lot of images, then it could take longer.) If this occurs go into the Security pane of System Preferences and click the “Firewall” tab and ensure that it is set to “Allow all incoming connections”.

Also, if you’re trying to sync on a hotel or airport wireless network it’s possible they are blocking the ports that LogTen needs to sync. If this is the case, you can create a private network between your Mac and iPhone and see if this resolves the issue. To do this choose “Create Network” from the Airport menu on your Mac (located in the menubar at the top right of your screen near the clock), then connect your iPhone to this network and try the sync again.

If you continue to have any difficulty send us an email to support at coradine dot com and we’ll be happy to assist you right away!